Refund policy

All coffee sales are final. Because coffee is a consumable product, we do not accept returns or offer refunds unless there is a problem with your order.

If your order arrives damaged, incorrect, missing an item, or has a product quality issue, email groundforceroasting@gmail.com within 7 days of delivery with your order number and clear photos of the issue. We will review it and, when appropriate, make it right with a replacement, correction, store credit, or refund.

Opened coffee cannot be returned. Shipping charges are non-refundable unless the issue was caused by an error with your order.